privacy policy

We collect information you provide directly and information gathered automatically when you use our site.

Information you give us:

• —Contact details such as your name, email address, phone number, and delivery or billing address.
• —Order and event details, including arrangement preferences, event dates, and any notes you share with us.
• —Workshop registrations and waitlist sign-ups.
• —Messages you send through our contact form or by email.

Information collected automatically:

• —Basic device and usage data such as your browser type, pages visited, and referring site.
• —Cookies and similar technologies that help the site function and let us understand how it is used.

We use the information we collect to:

• —Process and deliver your orders, subscriptions, and bookings.
• —Communicate with you about your order, event, or workshop, and respond to your questions.
• —Send updates, offers, or studio news when you have asked to hear from us (you can opt out anytime).
• —Operate, maintain, and improve our website and services.
• —Comply with our legal obligations and protect against fraud.

Payments are processed securely by our third-party payment provider (Stripe). We do not collect or store your full card number on our servers. Your payment information is handled in accordance with the provider’s own privacy and security practices.

We do not sell your personal information. We share it only with trusted parties who help us run our business, and only as needed, including:

• —Payment processors to complete your transactions.
• —Delivery and fulfillment partners to get your flowers to you.
• —Email, hosting, and analytics providers that power our website and communications.
• —Authorities when required by law, or to protect our rights, safety, or property.

We use cookies and similar tools to keep the site working, remember your preferences, and learn how visitors use our pages. You can control or disable cookies through your browser settings, though some features of the site may not work as intended without them.

We keep your information only for as long as needed to provide our services, meet legal and accounting requirements, and resolve any disputes. When it is no longer needed, we securely delete or anonymize it.

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing messages. To make a request, email us at ikebana.mia@gmail.com. You can unsubscribe from marketing emails at any time using the link in any such message.

Our site may link to other sites, such as our Instagram. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes may be highlighted on this page.

Questions about this policy or your information? Reach us at ikebana.mia@gmail.com or through our contact form. We’re based in Miami, Florida.